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Frequently Asked Questions
How long does shipping take for my order?â–Ľ
Standard shipping typically takes 3 to 5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for fashion items?â–Ľ
We offer a 30-day return policy for all unworn items with original tags. Simply visit our online portal to initiate a return and receive a prepaid shipping label.
What payment methods do you currently accept?â–Ľ
TVS Official Store accepts all major credit cards, PayPal, and Apple Pay. We also offer flexible installment plans through Klarna for a more convenient shopping experience.
How do you ensure the quality of your products?â–Ľ
Every garment undergoes a rigorous multi-point inspection process. We source premium fabrics and partner with ethical manufacturers to ensure long-lasting durability and superior comfort for our customers.
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